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Cherish Upholstery and Curtains

Please call 01449 760609

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Cherish Upholstery and Curtains

Please call 01449 760609

Email

Cherish Upholstery and Curtains - PRIVACY POLICY 

1 Purpose and Overview

1.1 In accordance with the Data Protection Act 2018 and the EU General Data Protection Regulation, GDPR, Cherish Upholstery have formulated a Company Data Protection Policy and Arrangements for the implementation of the policy to facilitate compliance with the Data Protection Act 2018 and the EU General Data Protection Regulation, GDPR. This ‘Company Privacy Policy and Notice’ forms an integral part of the compliance arrangements.

2 Cherish Upholstery and Curtains status and details

2.1 For the purpose of the GDPR Cherish Upholstery and Curtains are the data controller. Any enquiry regarding the collection or processing of your data should be addressed to Cherish Upholstery and Curtains utilising the following contact details:

  • email address: sarah@cherishupholstery.co.uk
  • postal address: Rose Cottage, High Street, Coddenham, Ipswich, Suffolk IP6 9PN

2.2 By using the website you consent to this Cherish Upholstery and Curtains Privacy Policy.

3 Information Cherish Upholstery and Curtains collect

3.1 Cherish Upholstery and Curtains will only collect, process and store personal data if it is directly provided to the company by you. You may do this in your capacity as a user of this website, by enquiring in relationship to our goods or services, becoming a customer or supplier or as a potential supplier.

3.2 Personal information covers any information that relates to you as an identifiable person. The following detail examples of the type of data that may be included:

3.2.1 Identity Data: includes forenames, last name, maiden name, date of birth, gender, marital status and username or similar identifier.

3.2.2 Contact Data: may include invoicing, purchase order, home or work address, email address and telephone numbers, personal or job title and position.

3.2.3 Financial Data: may include bank account and payment card details.

3.2.4 Special Category Data: health or medical details, details regarding race, religion, sex and political opinions.

3.2.5 Transaction Data: may include payments made for products and services you have purchased from Cherish Upholstery and Curtains, or in relation to payments that Cherish Upholstery and Curtains have made to you.

3.2.6 Technical Data: may include Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access this website.

3.2.6 Profile and Usage Data: may include enquiries submitted by you, purchases information, feedback and survey responses, and how you use this website, products and services.

3.2.7 Marketing Data: may include details of any preference that you have advised Cherish Upholstery and Curtains of in relation to marketing communications.

3.3 Cherish Upholstery and Curtains also collect non-personal data such as Aggregated Data that is data that may be obtained from your personal data, but which does not directly or indirectly identify you. This may include Usage Data detailing how you use our website and the features and areas that you have interacted with.

4 How Cherish Upholstery and Curtains collect your personal data

4.1 A range of different methods may be utilised to collect data that may include the following methods:

4.1.1 Direct interactions: with Cherish Upholstery and Curtains in person, by post, email or otherwise. You may give Cherish Upholstery and Curtains, Contact and Financial Information.

4.1.2 Third parties or publicly available sources: third parties may be utilised in processing Identity, Contact and Financial categories of personal data.

5 Data accuracy

5.1 It is important that the data Cherish Upholstery and Curtains about you is accurate and up to date. In the event that your data changes please notify Cherish Upholstery and Curtains so that your records can be updated.

6 Use of your information

6.1 Cherish Upholstery and Curtains may hold and process personal data that you provide in accordance with the GDPR.

6.2 The information that Cherish Upholstery and Curtains collect and store relating to you is primarily used:

6.2.1 to enable Cherish Upholstery and Curtains to provide its services to you, to communicate with you and to meet its contractual commitments to you. This may include Identity, Contact, Financial and Transactional Data.

6.2.2 to notify you about any changes to Cherish Upholstery and Curtains business, such as improvements to the Cherish Upholstery and Curtains website or service/product changes, that may affect Cherish Upholstery and Curtains services or relationship with you. This may include Identity and Contact Data.

6.2.3 where Cherish Upholstery and Curtains need to comply with a legal duty. This may include Identity, Contact and transactional Data.

6.2.4 where it is necessary for Cherish Upholstery and Curtains legitimate interests, or those of a third party and your interests and fundamental rights do not override those interests. This may include all types of data.

6.3 Cherish Upholstery and Curtains do not share data for marketing purposes.

6.4 Cherish Upholstery and Curtains will only use your personal data for a reason other than the purpose for which it was originally obtained if Cherish Upholstery and Curtains consider that it needs to use the data for that other purpose and have a legitimate interest to do so.

7 Disclosure of your information

7.1 There are a range of circumstances where Cherish Upholstery and Curtains may disclose your data to third parties. These include:

7.1.1 Regulatory bodies: Cherish Upholstery and Curtains may disclose your data to regulatory bodies to enable it to comply with the law and to assist fraud protection and minimise credit risk. This may include Identity, Contact and Transactional Data.

7.1.2 Our Suppliers: Cherish Upholstery and Curtains may disclose your data to third parties that are involved in the fulfilment of our services to you.

7.2 Please be advised that Cherish Upholstery and Curtains do not reveal information about identifiable individuals to our advertisers, but Cherish Upholstery and Curtains may, on occasion, provide them with Aggregated Data about our website visitors and customers.

7.3 If you do not want Cherish Upholstery and Curtains to share your data with third parties you will be afforded the opportunity to withhold your consent to this when you provide your details to us, or you can do so by writing to us, see section 2.1 for the address, or by sending us an email at any time.

8 Controlling the use of your data

8.1 Where Cherish Upholstery and Curtains on consent as the lawful basis for processing your data you can revoke or vary that consent at any time.

8.2 If you do not want us to use your data or want to vary the consent that you have provided you can do so by writing to us, see section 2.1 for the address, or by sending us an email at any time.

9. Data storage and the transfer of your data

9.1 As part of the services offered to you, for example through the Cherish Upholstery and Curtains, the information you provide to Cherish Upholstery and Curtains may be transferred to and stored in countries outside of the European Economic Area, EEA, as Cherish Upholstery and Curtains use remote website server hosts to provide the website and some aspects of its service, that may be based outside of the EEA, or use servers based outside of the EEA, this is generally the nature of data stored in ‘the Cloud’. It may also be processed by staff operating outside the EEA who work with an Cherish Upholstery and Curtains supplier, for example the Cherish Upholstery and Curtains website server host, payment processing provider.

9.2 A transfer of your personal data may occur if any of Cherish Upholstery and Curtains servers are located in a country outside of the EEA or one of its service providers is located in a country outside of the EEA.

9.3 If you use the Cherish Upholstery and Curtains service whilst you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.

9.4 If Cherish Upholstery and Curtains transfer or store your personal data outside the EEA in this way, it will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this Privacy

Policy. Where Cherish Upholstery and Curtains suppliers based in the United States of America, Cherish Upholstery and Curtains may transfer data to them if they are part of the Privacy Shield that requires them to provide the same level of protection to data shared between the EAA and the United States of America.

10 Security

10.1 The transmission of information via the Internet or email is not completely secure. Although Cherish Upholstery and Curtains will do its best to protect your personal data, it cannot guarantee the security of data while you are transmitting to its website; any such transmission is at your risk.

10.2 Cherish Upholstery and Curtains have put in place security measures to prevent your data from accidental loss or disclosure. Once Cherish Upholstery and Curtains have received your personal data, it will use strict procedures and security features to prevent unauthorised access, so far as is practicable.

10.3 In the event of a data breach Cherish Upholstery and Curtains will notify the Information Commissioner’s Office and you in the event that said breach results in any likelihood of loss or damage to you.

11 Data retention

11.1 The length of time that Cherish Upholstery and Curtains retains and stores data depends on the purpose for which it was collected. Cherish Upholstery and Curtains will only store data for as long as is required to fulfil that purpose.

11.2 It is a legal requirement that Cherish Upholstery and Curtains keeps certain data about its customers and suppliers for a minimum of six years. This type of data includes Contact, Identity, Financial and Transaction Data.

12 Use of cookies

12.1 The Cherish Upholstery and Curtains website utilises cookies. Cherish Upholstery and Curtains use cookies to gather information about your computer for its services and to provide statistical information regarding the use of its website. Such information will not identify you personally, it is statistical data about its visitors and their use of its website. The statistical data does not identify any personal details whatsoever.

12.2 Cherish Upholstery and Curtains may also gather information about your general Internet use by utilising a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computers, as cookies contain information that is transferred to your computer’s hard drive. They help Cherish Upholstery and Curtains to improve its website and the service it provides to you.

12.3 All computers have the ability to decline cookies. This can be achieved by activating the settings on your browser that enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

12.4 Cherish Upholstery and Curtains do not have any advertisers on its website.

13 Your rights

13.1 The General Data Protection Regulations give you a range of rights in relation to the personal data that Cherish Upholstery and Curtains collects from you. You have the right to:

13.1.1 Access your personal data. This right is commonly known as the ‘data subject access request’ and enables you to receive a copy of the personal data Cherish Upholstery and Curtains hold about you. You will not need to pay a fee to access your personal data unless Cherish Upholstery and Curtains can justifiably demonstrate that the request is repetitive or excessive. Cherish Upholstery and Curtainsd will respond to all legitimate data access requests within one month, but Cherish Upholstery and Curtains may need to obtain further information from you in order to confirm your identity and the legitimacy of the request.

13.1.2 Request update of the personal data from Cherish Upholstery and Curtains. This enables you to have any incomplete or inaccurate data corrected.

13.1.3 Erasure of your personal data. This enables you to ask us to delete personal data where there is no justifiable reason for Cherish Upholstery and Curtains continuing to retain and process it. Cherish Upholstery and Curtains may not always be able to delete the data such as if there is an ongoing contractual relationship between us or if Cherish Upholstery and Curtains are legally required to retain the data.

13.1.4 Object to processing of your data where Cherish Upholstery and Curtains are relying on consent or our legitimate interests, or those of a third party, as the justification for processing the data. For example, you may wish to vary the basis on which we contact you.

13.1.5 Restrict the transfer of your personal data to you or to a third party. Cherish Upholstery and Curtains will provide to you, or a third party you have chosen, your personal data in a structured, machine-readable format.

13.1.6 Withdraw consent to process your personal data. Where Cherish Upholstery and Curtains are relying on consent to process your personal data you may withdraw that consent. If you withdraw your consent, Cherish Upholstery and Curtains may not be able to provide certain services to you. Cherish Upholstery and Curtains will advise you if this is the case at the time you withdraw your consent.

13.2 You can exercise these rights at any time by writing to us, see section 2.1 for the address, or by sending us an email at any time.

14 Third party links

14.1 Cherish Upholstery and Curtains do not have any links to third party websites on its website.

15 Complaints

15.1 If you wish to raise a complaint regarding how Cherish Upholstery and Curtains use your personal data then you can contact the Information Commissioner’s Office, who are the United Kingdom Supervisory Authority for Data Protection issues.

15.2 If you wish to raise a complaint then Cherish Upholstery and Curtains would welcome the opportunity to discuss your concerns before you contact the Information Commissioner’s Office to see if Cherish Upholstery and Curtains can resolve the issue for you.

16 Changes to this policy

16.1 Cherish Upholstery and Curtains update these policies to reflect changes to the website. Please regularly review these policies to be informed how Cherish Upholstery and Curtains are protecting your personal data.

16.2 Cherish Upholstery and Curtains welcome any queries, comments or requests you may have regarding this Privacy Policy and Privacy Notice.

Issue: 2 Date: 16.04.2019